Newsroom
Scripts vs. Real Conversations: Improving Customer Service Solutions
Sticking to the script might keep things neat, but it’s not always the best for your customers. Rigid scripts can make your customer service sound robotic, which could frustrate customers and delay payments....
Scripts vs. Real Conversations: Improving Customer Service Solutions
Sticking to the script might keep things neat, but it’s not always the best for your customers....
The Gym Owner’s Guide: Turn Failed Payments into Retained Members
Failed payments are more than just missed revenue—they can quickly snowball into member churn...
Customer Service Outsourcing
Our client operates a chain of high-volume health clubs. They saw the amount of time their...
Failed Payment Management
Our client operates a chain of high-volume health clubs. They saw the amount of time their...
Cancellation Management- Save More Members and Improve the Environment of Your Club
Our client operates a chain of high-volume health clubs. They saw the amount of time their...
Why should cybersecurity in healthcare be a top priority?
The second half of 2020 saw a massive increase in healthcare data breaches. Nearly 21.3 million...