The Power of Phygital Experience in Improving Collections
Seamless and personalized communication is advisable for customer satisfaction in today’s digital era. However, lenders often face challenges in meeting the rising expectations of their customers. This is where the “phygital” experience becomes beneficial....
7 Key Benefits of Outsourcing Your Customer Service
In today’s competitive business environment, maintaining strong customer relationships is needed for long-term success. Outsourcing your customer service can enhance customer satisfaction and free up resources, allowing you to focus on your core business...
How to Settle Credit Card Debt: 5 Effective Solutions for Lenders
Credit card debt is the third leading cause of debt collection complaints according to Consumer Financial Protection Bureau. This is concerning for lenders as more complaints indicate delayed debt recovery. It could lead to reduced fund inflow which negatively...
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